Shipping & returns

Shipping

All of our pieces are made to order and individually crafted using hand-selected materials and stones. Unless otherwise stated, please allow up to 4 weeks for production and 3-5 days for delivery.

We ship worldwide using DHL. Standard shipping is complimentary on all orders. Insured shipping is available on request.

Any duties, taxes or other fees that may be assessed on international shipments are not included.

Returns

As each piece is unique, we do not offer refunds or exchanges.

We offer a 6 month warranty from the date of purchase. This covers manufacturing defects such as loose stones or faulty clasps. The warranty does not cover normal wear and tear or damage caused by improper care. If a piece is eligible under warranty, we will repair it free of charge.